1. Information We Collect
We may collect various types of personal information from you, including:
– Contact Information: This includes your name, email address, phone number, and any other information you provide when booking a session or contacting us.
– Payment Information: If you choose to make a payment for our services, we may collect payment details, such as credit card information or other payment methods. Please note that we do not store or have access to your complete payment information as it is securely processed by our trusted payment service provider.
– Usage Information: We may collect data about your interactions with our website, such as your IP address, browser type, referring/exit pages, and timestamps. This information helps us improve our website’s functionality and provide a better user experience.
2. How We Use Your Information
We use the information we collect from you for the following purposes:
– To provide and personalize our coaching services to meet your specific needs.
– To process your payments securely and efficiently.
– To respond to your inquiries, provide customer support, and address any issues you may encounter.
– To improve our website’s functionality, content, and user experience.
– To send you important updates, newsletters, or promotional materials related to our services. You can opt-out of receiving such communications at any time.
3. Information Sharing and Disclosure
We understand the importance of maintaining the confidentiality of your personal information. Therefore, we do not sell, trade, or rent your personal data to third parties for marketing purposes. However, we may share your information in the following circumstances:
– Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as payment processing, customer support, or website analytics. These providers have access to your personal information only to perform their tasks on our behalf and are obligated to keep it confidential.
– Legal Obligations: We may disclose your personal information if required by law, regulation, legal process, or governmental request orr to protect our rights, property, or safety, as well as the rights, property, or safety of others.
4. Data Security
We take reasonable measures to protect the security and integrity of your personal information. However, please be aware that no data transmission or storage system can guarantee 100% security. We strive to use industry-standard security technologies and procedures to safeguard your data and prevent unauthorized access, use, or disclosure.
5. Your Rights and Choices
7. Contact Us
Enkindle and Empower Pty Ltd
8 Elliott Place
Baulkham Hills, NSW, 2153 Australia
+61 477 038 240